These Terms and Conditions constitute a legally binding agreement between Neopreneur, a business entity incorporated under applicable Indian laws, and any person who accesses or uses the Neopreneur website, mobile application, or related digital services.
By accessing or using the website, you agree to be bound by these Terms, along with the Privacy Policy and any other policies published by Neopreneur from time to time.
Neopreneur operates as an e-commerce platform offering products for sale to customers. The website enables users to browse, select, and purchase products listed on the platform.
Neopreneur reserves the right to modify, suspend, or discontinue any part of the website or services at its sole discretion.
By using the website, you confirm that:
Neopreneur reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
Users may be required to create an account to place orders.
You are responsible for:
Neopreneur shall not be liable for any loss arising from unauthorized access to your account.
All products displayed on the website are subject to availability.
While Neopreneur makes reasonable efforts to display accurate product descriptions, images, pricing, and specifications, minor variations may occur.
Where products are sourced from third-party manufacturers, compliance with applicable laws, labeling standards, and certifications is based on representations made by the respective manufacturers. Neopreneur shall not be independently liable for manufacturing defects or statutory non-compliance attributable to such manufacturers.
All prices are listed in Indian Rupees unless otherwise stated.
Prices are subject to change without prior notice.
Neopreneur reserves the right to cancel orders due to pricing errors, technical errors, or inventory issues.
In the event of cancellation after payment, the amount paid will be refunded in accordance with the refund policy.
Placing an order constitutes an offer to purchase. An order is deemed accepted only after confirmation and successful processing by Neopreneur.
Neopreneur may cancel or refuse any order for reasons including but not limited to:
Payments must be made through authorized digital payment methods available on the website.
Neopreneur shall not be liable for delays or failures caused by third-party payment gateways.
In case of failed or reversed transactions, order processing may be delayed or cancelled.
Delivery timelines provided on the website are estimates and may vary due to operational or logistical factors.
Neopreneur shall not be liable for delays caused by courier partners, force majeure events, or circumstances beyond reasonable control.
Risk in the product passes to the customer upon delivery.
Unless otherwise stated, products sold are non-returnable.
Replacement may be provided only in cases of:
Such issues must be reported within 48 hours of delivery with supporting evidence.
Neopreneur reserves the right to verify claims before approving replacement.
All trademarks, logos, product names, content, images, designs, and materials displayed on the website are the property of Neopreneur or respective third-party owners.
Users are prohibited from copying, reproducing, distributing, modifying, or commercially exploiting any content without prior written consent.
Users agree not to:
Neopreneur reserves the right to suspend or terminate access for violations.
Neopreneur may use analytics tools, automated systems, and fraud detection technologies to monitor transactions and improve services.
By using the website, you consent to the collection and processing of data in accordance with the Privacy Policy.
To the maximum extent permitted by law, Neopreneur's total liability in connection with any transaction shall be limited to the amount paid by the customer for the product in dispute.
Any claim must be raised within 30 days of delivery.
You agree to indemnify and hold harmless Neopreneur, its directors, officers, employees, and affiliates from any claims, losses, damages, or expenses arising from your breach of these Terms or violation of applicable laws.
Neopreneur shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, governmental actions, technical failures, or disruptions in supply chains.
These Terms shall be governed by the laws of India.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Neopreneur reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
For support or grievances: